
Online payment or payment option through a payment service provider (PSP) – via the extranet, you select the invoice you want to pay in the Invoices tab, under Finance, and click on the button available for the selected invoice.Bank transfer – 's bank details are included in the invoice, under the due date. Don’t forget to include your property ID and invoice number as the payment reference, as they are necessary for us to identify your payment and process it correctly.If you want to verify why the payment failed, please contact your bank. The invoice will then have to be paid via bank transfer.


If the direct debit fails, the invoice will appear overdue.

You can read more about what reservations are included in your invoices. Your property is invoiced for all reservations that were completed in the previous month. They are also emailed to the address found in Account settings. Checking or updating your current payment methodĬommission invoices are posted in the extranet under Finance, in the Invoices tab.
